FAQ

Frequently asked questions

How many days do i have to return the garment in case of a wrong size, colour exchange or to get a full refund?


There is a 14 days policy for perfect quality condition garments returns. Contact us by info@bonboz.com




The product I want to orders is out of stock.


We do our best to keep all of our products in stock. Once in a while, we need a day or two to catch up. Please email us at info@bonboa.com with any questions and we would be happy to let you know when the item is expected back in stock.




Do you accept international orders?


Yes, we do accept international orders.




How long does it take to ship my order?


Lithuania 2-5 working days (via Lithuanian Post), 1 -2 working days (LP EXPRESS). EU countries 5-7 working days (Lithuanian Post). The rest of the world 10-14 working days (Lithuanian Post).




How can I pay?


All credit cards, Paypal and Apple pay are accepted.




Why my order canceled?


All orders are subject to our approval. We reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience. Please email info@bonboz.com if you have any questions regarding your order.